ChadRank.com is owned and operated by Triumph Labs, Inc. ("we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect information relating to the site and any related voting competition, sweepstakes, raffle, giveaway, or other promotion we administer through it (collectively, the "Services").
By accessing or using the Services, you acknowledge this Privacy Policy. If you enter a promotion, prize claim, or winner verification flow, additional notices or the applicable Official Rules may also apply.
1. Information We Collect
We may collect the following categories of information:
A. Information you provide directly
- phone number and authentication details you submit when you sign in or verify your account by SMS;
- nomination details such as candidate name, fraternity chapter, biography, photo URL, and related submission content;
- messages, feedback, support requests, survey responses, and other communications you send us;
- if you are selected for a prize or become eligible for a promotion benefit, information needed to verify eligibility, prevent fraud, deliver a prize, or comply with legal and tax obligations, such as your full name, mailing address, school-related eligibility information, date of birth, government-issued identification details, or taxpayer information where required by law.
B. Information collected automatically
- device, browser, IP address, approximate location inferred from IP, session, referral, and log information;
- usage information such as page views, navigation patterns, button clicks, leaderboard interactions, and other activity on the Services;
- cookies and similar technologies used for site access control, authentication, security, preferences, and analytics.
C. Information that may be public
Nominee names, chapters, schools, biographies, image links, vote totals, rankings, and winner-related announcements may be displayed publicly. If required by law or stated in Official Rules, we may also publish a winner's name, school, city, or state.
2. How We Use Information
We may use information we collect to:
- provide, operate, maintain, and improve the Services;
- authenticate users, verify phone numbers, and keep accounts secure;
- process nominations, record votes, display leaderboards, and administer promotions and prize claims;
- detect, investigate, and prevent spam, bots, fraud, ineligible participation, abuse, and other misuse;
- communicate with you about account activity, verification, rule enforcement, updates, support matters, or prize-related issues;
- comply with legal, regulatory, tax, recordkeeping, and enforcement obligations; and
- create aggregated or de-identified reporting and analytics to understand product usage and improve the Services.
3. Cookies, Analytics, and Similar Technologies
We use cookies and similar technologies for site access, session continuity, security, and measurement. For example, the Services may use:
- essential cookies used to keep the site accessible and secure, including site-access and authentication-related cookies;
- analytics tools, including Vercel Analytics, to understand traffic and usage patterns; and
- service-provider technologies that help us deliver sign-in and verification features.
You can usually control cookies through your browser settings, but blocking certain cookies may cause some parts of the Services not to function properly.
4. How We Share Information
We may share information:
- with service providers that help us operate the Services, such as hosting, analytics, authentication, messaging, SMS, database, and fraud-prevention providers;
- with sponsors, promotion administrators, prize fulfillment vendors, tax advisors, and professional advisors as needed to run a promotion or satisfy legal obligations;
- with law enforcement, regulators, courts, or other third parties when required by law or when reasonably necessary to protect rights, safety, property, or the integrity of the Services;
- in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction; and
- with your direction or consent.
We do not sell personal information for money. We may disclose limited information as described above to service providers acting on our behalf.
5. Publicity, Promotions, and Prize Administration
If you enter a promotion, are selected as a potential winner, or accept a prize, we may use or disclose your information to:
- verify your identity, age, eligibility, and compliance;
- contact you about affidavits, releases, and tax forms;
- deliver or fulfill a prize;
- publish winner information where allowed or required by law, or as stated in the applicable Official Rules; and
- maintain records needed for auditing, fraud review, and legal compliance.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain accounts, preserve leaderboard history, resolve disputes, enforce rules, detect fraud, comply with legal obligations, and administer prizes or tax reporting.
7. Your Choices and Rights
Subject to applicable law, you may have the right to request access to, correction of, deletion of, or information about the personal information we maintain about you. You may also have the right to object to or limit certain uses of your information.
We may need to verify your identity before fulfilling a request, and we may keep certain information where required or permitted by law, including for fraud prevention, tax reporting, prize administration, or recordkeeping.
8. Children's Privacy
The Services are not directed to children under thirteen (13), and promotional participation is not intended for users under eighteen (18). We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can review and take appropriate action.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
10. Third-Party Services and Links
The Services may contain links to or integrations with third-party websites, apps, or services. Their privacy practices are governed by their own policies, not this one. We encourage you to review those policies before providing information to third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and revise the "Last updated" date above. Your continued use of the Services after the updated policy becomes effective means you acknowledge the revised policy.
12. Contact
Questions, requests, or concerns about this Privacy Policy should be directed through the contact information made available on the site or in the applicable Official Rules.